In 2019, the 86th Texas State Legislature passed Senate Bill 616 and a similar provision in the General Appropriations Act requiring a study to evaluate the Driver’s License Program operated by the Department of Public Safety’s (DPS) Driver License Division (DLD). The following technical memorandums were created in support of this study. This final report contains the study findings: download PDF of main report. Also available is a four-page executive summary: download PDF of executive summary.
- Technical Memorandum 1: Literature Review
- Technical Memorandum 2: Procedural Framework and Data Collection
- Technical Memorandum 3: Fact-finding through Expert Working Group, Workshops, Interviews, and Surveys
- Technical Memorandum 4: Processing and Preparation of Information Obtained from Tasks 1 through 3
- Technical Memorandum 5: Evaluation of the Management and Operating Structure of DPS and DLD
- Technical Memorandum 6: Compilation of Data Obtained and Fiscal Analysis Prepared
- Technical Memorandum 7: Evaluation of Benefits, Challenges, and Costs
- Technical Memorandum 8: Incentives for Online Renewal of Driver Licenses
- Technical Memorandum 9: Evaluation of Factors and Proposed Timelines